To Deal With Auto Shipping Carriers Or Auto Shipping Brokers? - That Is The Question

By Tom Kearns

There are two companies in the ring. The carrier in one corner, the broker in the other. Which one are you going to put your money on?

Who are the Competitors?

Auto shipping carriers are like offspring rabbits. There are so many out there it is crazy. They provide a large and convenient function for traveling vehicles, dealers, and special needs customers. You can basically do it all online or call for immediate contact; a slight problem is doing an in house meeting with them for most of the shipping companies are far away from your local area. Although this may be, it is pretty easy to take care of the quoting and rates online or over the phone. Most carrier companies have excellent customer service. Included in their rates is insurance which is imperative for your vehicle safety. They present an abundant way of travel convenience for your vehicle or equipment. Offering your vehicle to be transported via open or enclosed, by truck, LTL, freight, or boat; these are just some of the available services.

Auto shipping brokers, on the other hand, are specific individuals acting as the carrier's agent. These people are the ones most often used when dealing with both you and the shipping companies. They not only make you, the customer's, life easier, they bring more client traffic and therefore revenue to the auto carrier companies. You as the customer are offered greater freedom as you do not have to be tied up with just one company. Your broker chooses from a variety of companies and prices for you and also has the advantage of direct communication with the shipper.

So Which One Gets the Prize?

The major factor separating the broker from the carrier is that brokers don't own vehicles or transportation systems. The carrier companies have their own shipping utilities and so the cost to them is somewhat less, which makes the cost of dealing with the carrier directly somewhat less for the customer as well. The broker provides a valuable service to you by locating the companies for you and getting your vehicle picked up and delivered to you without difficulty. The carriers have a problem in that are undoubtedly not local to the customer shipping his vehicle and so the customer must rely on strictly the services offered by the carrier. With the broker scenario, the customer receives full disclosure to a plethora of options without being married to any one company. The broker, then, becomes the responsible party for the timely and efficient delivery of your vehicle to its destination, relieving you, his customer, of this burden.

If you choose a broker instead of the carrier itself, you will get various quotes and rates and select the one you want. The broker also can take advantage of immediate interaction with the carrier's drivers. Or so the promise goes. In reality, this is not always true. Most carriers do not have the equipment to communicate directly to the driver. Brokers, if they can communicate, are working with one shipper at a time. Contrast this to the carrier/shipper companies who have a huge supply of trucks or other drivers domestically, internationally or both, which hampers communication significantly.The carrier will most often drop off the vehicles at a terminal expecting you to pick it up there. A broker gives you door-to-door service as an added convenience.

And the winner is? Everybody! Just pick the method most suitable to your needs and your pocketbook. - 30331

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